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Overview

Voice​

Build dynamic, scalable, fully-featured voice applications that reside entirely in the cloud using our Voice APIs without the need to purchase and maintain expensive voice equipment. This reduces your business costs while increasing the efficiency of how you reach your users.

Some possible use cases

  • A call center.
  • User authentication (Two-Factor Authentication)
  • Call Blasting/Robocalls
  • Cnducting Surveys
  • Receiving Feedback

To make a call from your application, you will have to send a POST request to our Voice API. When the call is picked, we will send a notification to your callback url so that your application can let us know how to handle the call.

The next action on such calls will depend on the kind of response we get from the notification sent to your application.

If the action. requires a user’s input, we will send another notification to your callback url to submit the input and find out the next action. This continues until either the user ends the call or you respond with an action that terminates the call.

Once the call is terminated, we will send a final notification to your callback url with some extra information about the call such as cost of the call and its duration.